Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the ALLiN mobile app, the allinquit.com website, and everything we provide through them, which we call the "Service". The Service is operated by ALLIN ASSISTANCE LLC, a limited liability company formed in Florida, with its registered address at 16400 Collins Ave, Sunny Isles Beach, FL 33160 ("ALLiN", "we", "us", "our").
By downloading, installing, opening, or using the app, you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them and by our Privacy Policy and Subscription Terms, both of which form part of this agreement.
If you do not agree, please stop using the Service and remove the app from your device.
Section 24 requires most disputes to go to individual arbitration and gives up your right to a jury trial and to class actions. It also gives you 30 days to opt out of that. Please read it.
1. Important disclaimers
These come first because they matter more than anything else in this document.
Medical and educational disclaimer
ALLiN is a self help and habit tracking app for people who want to stop gambling. It is not a medical service, not therapy or counselling, not a medical device, and not an addiction treatment programme. It does not diagnose, treat, cure, or prevent any condition, including gambling disorder.
Nothing in the Service is medical, psychological, therapeutic, legal, or financial advice. Using it creates no doctor and patient relationship, no therapist and client relationship, and no relationship with any healthcare provider. It is not a substitute for professional care. If you are in mental health distress or in crisis, please speak to a qualified professional now rather than relying on an app.
Gambling recovery and behavioural risk disclaimer
ALLiN deals with gambling, compulsive behaviour, debt, and habit change. These subjects are personal and can be difficult. By using the Service you understand and accept the following.
- Results differ from person to person. Stopping gambling is an individual process. We promise no particular outcome, including staying gambling free, avoiding a relapse, recovering money, or feeling better.
- Using the app can be emotionally difficult. Logging urges, recording a slip, watching a streak reset, reading your own journal, seeing what gambling has cost you, or reading what other members write can bring up stress, anxiety, guilt, shame, frustration, or disappointment. That is a normal possibility with any tool that asks you to look at a habit honestly.
- This is not a clinical programme. We do not provide addiction treatment, behavioural therapy, debt counselling, or psychological care, and the Service is not intended to replace any of them.
- Your decisions remain yours. You are solely responsible for what you do, including whether you gamble, what you spend, and how you manage your money, your debts, and your health. Decisions about treatment or finances should be made independently or with a qualified professional.
- We do not monitor you. We cannot see what you do outside the app, we cannot verify anything you enter, and we cannot confirm whether you actually stayed gambling free. Everything the app shows you is built from what you told it.
- Nobody is watching for signs of crisis. No person and no software reads your journal, your urge logs, your check ins, or your messages to see how you are doing. Nothing you write raises an alert with us or anyone else, and none of it reaches a doctor, a counsellor, or an emergency service. Using the Service creates no special relationship and no duty on us to monitor you, to warn you or anyone else, to intervene, or to come to your aid. Nothing we choose to do, including moderating the community or acting on a report, creates such a duty.
- Community content is not professional advice. What other members write is their own view. It may be wrong, unsafe, or wrong for you, and we do not check it.
- The blockers add real distance, but they are not a wall. Section 15 sets out exactly what each layer does and where it stops. Nothing in the app, including the layer called permanent, makes gambling impossible.
- The numbers are estimates. Money saved, dependency scores, projections, and progress statistics are motivational estimates calculated from your own answers, as described in section 16. They are not financial or medical facts.
- Assumption of risk and release. To the maximum extent the law allows, you accept the risks of using a self help tool for a serious problem, and you agree that we are not liable for claims arising from a relapse or an inability to stop gambling, from money lost or debts incurred, from emotional distress connected to tracking your recovery, from mental health outcomes connected with using the Service, from your dealings with other members, or from your reliance on any insight, streak, score, or figure the app produces.
In an emergency, do not rely on this app. If you are in crisis or thinking about harming yourself, contact your local emergency services immediately. For free, confidential gambling help in the US, call or text 1-800-GAMBLER, 24 hours a day.
2. Eligibility
You must be at least 18 years old to use ALLiN. The Service is about gambling recovery, gambling is an adult activity, and the community is an adult space, so we do not offer the Service to minors and we do not knowingly allow anyone under 18 to create an account. We may suspend or close any account where the age requirement is not met.
By using the Service you confirm that you are 18 or older, that you are able to enter into a binding contract, and that nothing in your local law prevents you from agreeing to these Terms.
If you are under 18 and gambling is hurting you, please talk to an adult you trust, a school counsellor, or a service near you. In the US you can call or text 1-800-GAMBLER free of charge, at any age.
3. Account registration and security
Most of ALLiN works without an account, and your data stays on your device if you never create one. An account is optional, and it enables cloud backup, restoring your progress on a new phone, and the Connect community. Because those share a single account, signing in enables all of them together, which is explained in the Privacy Policy.
If you do create an account, you agree to give accurate information and keep it current, to keep your sign in details private, and to tell us promptly at admin@allinquit.com if you think someone else has got into your account. You are responsible for what happens under your account. One account per person, for your own use, and not to be sold, transferred, or shared.
The name on your profile is visible to other members. Choose it with that in mind, and change it whenever you want. You can delete your account at any time from Settings, then Account.
4. Your licence to use the app
As long as you follow these Terms, you may download the app and use it for your own recovery. That permission is personal to you, is not for commercial use, cannot be passed on or sub licensed to anyone else, and we can withdraw it. It is also the only right you receive here. Anything we have not expressly given you stays with us.
5. Intellectual property ownership
The Service and everything behind it stays ours or our licensors'. That includes the software, the ALLiN name and logo, the visual design and interface, the gemstone artwork and the progression system built around it, the Reality content and the fallacy illustrations, the written copy, the exercises, the games, the scoring and progress models, and the databases. All of it is protected by copyright, trademark, trade secret, and other intellectual property laws in the United States and internationally.
6. Intellectual property restrictions
You may not, whether directly or through anyone else:
- Copy, reproduce, modify, adapt, translate, distribute, sell, licence, or make derivative works from any part of the Service.
- Reverse engineer, decompile, or disassemble the app, or try to extract its source code, models, or data structures, except where the law expressly gives you that right despite this clause.
- Scrape, harvest, or collect data or content from the Service, or use bots, crawlers, spiders, or other automated tools against it.
- Mirror, frame, or republish the Service or its content elsewhere.
- Use the Service, or anything you take from it, to build or improve a competing product.
- Reach for non public APIs or infrastructure, probe or test our systems for weaknesses, or get around security controls, authentication, or rate limits.
- Remove or obscure any copyright, trademark, or other proprietary notice.
Unauthorised use can lead to your access ending, and to civil claims for damages and injunctive relief.
7. AI training and data extraction
You may not use the Service, its content, its data, or its underlying technology to train, fine tune, evaluate, benchmark, or otherwise develop any artificial intelligence, machine learning, or language model system, unless we have agreed to it in writing first.
That includes collecting, downloading, or extracting anything from the Service in order to build a dataset, whether for training, validation, or measurement, and whether the result is published or kept private. It applies to community content as well as to our own material. The people who write in this app are describing the hardest parts of their lives, and their words are not raw material.
We will pursue the remedies available to us for a breach of this section, including damages, injunctive relief, and recovery of legal costs to the extent the law allows.
8. Platform integrity and enforcement
We take the security of the Service and the safety of the people using it seriously. Interfering with the app, its infrastructure, or its data is prohibited, and so is attempting to.
This covers, among other things, unauthorised scraping or extraction of data, attempts to reach restricted or non public systems, reverse engineering aimed at obtaining our technology, automated access intended to copy or compete with the Service, getting around security controls, authentication, or rate limits, and any attempt to disrupt, overload, or degrade performance.
Where we identify or reasonably suspect that kind of conduct, we may act as we judge appropriate, including by suspending or terminating access immediately, blocking accounts, devices, IP addresses, or networks, preserving and examining evidence, cooperating with law enforcement, and bringing civil claims for damages and injunctive relief.
Please be aware that conduct of this kind is not only a breach of these Terms. Breaking into a system you were not given access to, taking data that is not yours, and deliberately undermining the security of a service are all things federal and state law treats seriously, and the consequences can be criminal as well as civil. We keep every remedy the law and equity give us.
9. Copyright complaints
We respect copyright in both directions, and we respond to notices of claimed infringement under the Digital Millennium Copyright Act. Send a notice to our designated agent: Copyright Agent, ALLIN ASSISTANCE LLC, 16400 Collins Ave, Sunny Isles Beach, FL 33160, admin@allinquit.com.
A notice needs to include all of the following: your physical or electronic signature; identification of the copyrighted work you say is infringed; identification of the material you say is infringing, with enough detail for us to find it; your name, address, telephone number, and email address; a statement that you have a good faith belief the use is not authorised by the owner, its agent, or the law; and a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorised to act for the owner.
When we receive a complete notice we remove or disable access to the material promptly and take reasonable steps to notify the member who posted it. If you believe your material was removed by mistake or misidentification, you may send a counter notice to the same address, and we will handle it as the Act requires. We terminate the accounts of repeat infringers in appropriate circumstances. Filing a notice that misrepresents material as infringing can make you liable for damages under the Act, so please be sure before you send one.
10. Your content
Your journal entries, your written reasons, your logged urges, your posts, and everything else you create in the app belong to you. We claim no ownership of any of it.
So that the Service can work, you grant us a worldwide, non exclusive, royalty free licence to host, store, back up, transmit, and display your content, only as far as is needed to run the Service for you. For anything you post to the community, that licence also lets us show it to other members as the feature intends, and keep a copy for moderation. We do not use your content to advertise, and we do not use it to train machine learning models.
This licence ends when you delete your account. Deleting a post ends our right to show it to anyone immediately, and the stored copy goes when your account does. Neither ending reaches copies other members made through legitimate use of the Service, short lived copies in routine backups, entries you deleted on your phone while backup was on, or material we must retain for safety or legal reasons, all as described in the Privacy Policy.
You are responsible for your content, and you confirm you have the right to post what you post.
11. Prohibited conduct
Use the Service for its purpose, which is supporting your own recovery. You agree not to:
- Break any applicable law, or encourage anyone else to.
- Promote gambling in any form, including tips, odds, predictions, referral codes, affiliate links, or links to gambling operators.
- Harass, threaten, or abuse another member.
- Upload or send anything illegal, harmful, or that you have no right to share.
- Impersonate any person or organisation, or misrepresent who you are connected with.
- Post sexual, exploitative, or graphically violent material.
- Use the Service commercially without our written permission, or for spam, solicitation, or unsolicited messages.
- Get around, interfere with, or game our moderation tools.
- Access or try to access anyone else's account or data.
- Disrupt or degrade the Service for anyone else.
12. Community rules
The ALLiN community exists so people quitting gambling can support each other. It only works if it stays safe, so these rules are conditions of using it rather than suggestions.
There is zero tolerance for objectionable content and for abusive behaviour. When you post to the feed, comment, chat, send a direct message, join a group, or add a friend, you agree not to submit content that:
- Harasses, bullies, threatens, intimidates, or targets any person.
- Is hateful, or attacks people on the basis of race, ethnicity, national origin, religion, disability, age, sex, gender identity, or sexual orientation.
- Is sexual, pornographic, or graphically violent.
- Encourages self harm, suicide, disordered eating, or illegal activity.
- Shames anyone for a slip, or attacks anyone for where they are in their recovery.
- Promotes gambling, shares odds or tips, glamorises a win, or links to a gambling service.
- Reveals your own or another person's identity or contact details, including real names, addresses, phone numbers, workplaces, or photographs of people.
- Infringes anyone's intellectual property, or discloses someone else's private information.
- Is spam, advertising, self promotion, fundraising, or off topic commercial content.
Please also protect the room itself: be supportive, share honestly, and remember that the person reading your post may be having the worst day of their recovery.
13. Moderation and enforcement
The app gives you tools, and we ask you to use them. You can report any post, comment, message, or member, and you can block a member so that you no longer see their content and they can no longer reach you. Reports come to us and we review them. We review in the order and the manner we judge best, and we do not promise a particular outcome or a particular response time for any single report.
We may remove content, restrict features, suspend an account, or terminate an account that breaks these Terms, and where the breach is serious we may do so immediately and without warning. We may also remove content that is technically within the rules but is clearly harmful to people in recovery. Decisions about the community are ours to make. We do not pre screen or monitor everything posted, and we do not promise to.
Reporting is not a way to get emergency help. We do not watch the community for signs of crisis, nobody is monitoring messages for a person at risk, and we cannot reach someone in an emergency or contact emergency services on their behalf. If you believe you or anyone else is in immediate danger, contact your local emergency services. In the US you can also call or text 1-800-GAMBLER, free and confidential, 24 hours a day. Whether we act on a report or decline to does not make us responsible for what a member does.
14. Community content disclaimer
What members post is theirs. It reflects their own opinions and experiences, not ours, and we neither endorse it nor take responsibility for it. We do not verify whether anything posted is accurate, safe, or suitable for you, and we are not responsible for advice one member gives another or for how any interaction between members turns out.
15. What the blockers actually do
We would rather set this expectation correctly than have you discover it at a bad moment.
The app offers three blocking layers on the phone, plus a location blocker. Some of them do real technical work and some of them are a commitment you are making to yourself. Here is which is which. The three phone layers are currently available on iOS only, because they rely on Apple frameworks that have no equivalent available to us elsewhere; on other platforms the app records the setting and tells you plainly that nothing is being blocked.
- Website Blocker. ALLiN writes a system DNS configuration to your device that points name lookups at a filtering resolver, so requests for gambling sites do not resolve. It applies across the phone rather than to one browser. Your operating system does not let an app switch this on. You enable it yourself in your device settings, which also means you, or anyone else holding your phone, can switch it off there at any time. We cannot prevent that and we do not claim to. Filtering also depends on the resolver's own list, so a site it has not categorised can still load, and a technique such as a VPN, another DNS provider, or a different network can bypass it entirely.
- App Blocker. This uses your operating system's own screen time controls to place a shield over apps you select. It works only on the device where you set it up, only while the app remains installed, and only over what you selected. Your operating system does not disclose to us which apps those are, so the app can show a count and never a list.
- Permanent mode. This adds no additional blocking whatsoever. It removes ALLiN's own willingness to switch the other layers off, so there is no control inside the app that reverses them. It is a commitment device, not a lock enforced by your operating system. Removing the app clears the shields it set, and the DNS configuration can still be disabled in your device settings. Do not read "permanent" as "impossible to undo". If you want something you cannot reverse alone, use a screen time passcode held by someone you trust, a self exclusion scheme, or a bank gambling block.
- Location blocker. This depends on your device's location services, on permissions you can revoke, and on how your phone behaves in the background. Alerts can be delayed or missed entirely, and it never prevents you entering anywhere.
Across all of them: they do not make gambling impossible, they cannot reach another device, another person's phone, a desktop computer, or a physical venue, and a determined person can get around them. Turning a layer off inside the app is delayed rather than refused, and that delay is friction, not security.
Do not rely on any of these features as the only thing standing between you and a bet. Use them alongside real safeguards such as self exclusion schemes, bank gambling blocks, professional support, and people who know what you are working on.
16. Numbers, money, and estimates
Streaks, statistics, projections, percentile rankings in the games, symptom check ins, the dependency score, and money saved figures are estimates for motivation. Money saved is calculated from figures you entered yourself about what you used to spend, so it reflects your own inputs rather than any verified amount, and it is not a statement about your finances. None of it is financial advice, and none of it should be used to make a financial decision.
The educational content in the Reality section, including house edges and odds, is provided for general information. We take care to get it right, but rules and margins vary by operator and jurisdiction and change over time, so we do not warrant its accuracy for any particular game or place.
17. Subscriptions and billing
Some parts of the Service may require a paid subscription or a one time purchase. Billing, renewal, any trial, cancellation, and refunds are covered by the Subscription Terms, which form part of this agreement. Purchases are processed by the app store you bought through, not by us directly, and their terms govern the payment itself.
The authoritative price is always the one your app store shows on its confirmation screen, in your own currency. Where a figure in the app or on our website disagrees with it, the store's screen is what you will be charged.
18. Beta and experimental features
We sometimes ship features that are still being tested. They may be unstable, they may behave unpredictably, they may change, and they may be withdrawn at any time without notice. They are provided as is, with no warranties of any kind, and we suggest you do not depend on one for anything that matters to your recovery until it has settled down.
19. Third parties and app stores
The app is distributed through third party app stores, and those stores handle payment processing under their own terms. Your relationship with the store operator is governed by their agreements.
The Service relies on third party infrastructure such as cloud hosting and sign in providers, and it links to external resources such as helplines and support organisations. We do not control third party services and we are not responsible for their content, their policies, or their data practices. When you use the Service you must also comply with any applicable third party terms, for example those of your app store, your mobile carrier, and any sign in provider you use.
Please also be aware that contacting a helpline through the app places a real call or message through your carrier, which may appear on a phone bill or in your device's call history. That is outside our control, and worth knowing if you share a phone or an account with someone.
20. Additional terms for apps obtained from Apple
If you downloaded ALLiN from the Apple App Store, the following applies, and it prevails over anything inconsistent elsewhere in these Terms:
- Acknowledgement. These Terms are concluded between you and ALLIN ASSISTANCE LLC only, and not with Apple. Apple is not responsible for the app or its content, and we alone are responsible for the app.
- Scope of licence. The licence granted to you for the app is a non transferable licence to use the app on any Apple branded products that you own or control, and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
- Maintenance and support. We are solely responsible for providing any maintenance and support for the app. Apple has no obligation whatsoever to furnish any maintenance or support services.
- Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our sole responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
- Intellectual property rights. If a third party claims that the app or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement, and discharge of that claim.
- Legal compliance. You represent and warrant that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
- Developer name and address. ALLIN ASSISTANCE LLC, 16400 Collins Ave, Sunny Isles Beach, FL 33160. Questions, complaints, and claims about the app should be directed to admin@allinquit.com.
- Third party terms. You must comply with applicable third party terms of agreement when using the app.
- Third party beneficiary. Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and upon your acceptance of them Apple will have the right, and is deemed to have accepted the right, to enforce these Terms against you as a third party beneficiary.
21. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT AND FEATURES IN IT ARE PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR FREE.
In plainer words, and without limiting the paragraph above:
- We do not guarantee any recovery outcome. Recovery is yours, and no app can promise it.
- We do not promise the Service will always be available, that defects will be fixed, or that any content is complete or accurate.
- We are not responsible for what other members post, or for anything you do in reliance on it.
- We are not responsible for gambling losses, debts, or any consequence of a decision to gamble. Those decisions remain yours.
- Blockers, alerts, notifications, and reminders can fail, be delayed, or be suppressed by your device, and we do not warrant that any of them will reach you.
- Where anything we say about the Service elsewhere, on the website, in an app store listing, in a screenshot, or in an advertisement, differs from these Terms, the Privacy Policy, or the Subscription Terms, these three documents are the accurate version and they govern.
Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you, and nothing here limits your rights under consumer protection law.
22. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLIN ASSISTANCE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SAVINGS, GAMBLING LOSSES, DEBTS, LOST DATA, EMOTIONAL DISTRESS, OR HARM CONNECTED WITH AN ADDICTION, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR ONE HUNDRED US DOLLARS.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, or for anything else applicable law does not permit us to exclude. Nothing here affects your statutory rights as a consumer.
23. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless ALLIN ASSISTANCE LLC and its members, officers, employees, contractors, licensors, and service providers from any claim, liability, damage, loss, cost, or expense, including reasonable legal fees, arising out of content you submit, your use of the Service, your breach of these Terms, or your violation of any law or of anyone else's rights. We will tell you about any such claim, and you may take part in its defence at your own expense. This does not apply where the claim results from our own breach or negligence.
24. Disputes, arbitration, and class action waiver
Please read this section carefully. It affects your legal rights, including your right to sue in court and to have a jury hear your case.
Talk to us first
Most problems can be solved quickly by a person. Before starting any formal proceeding, please email admin@allinquit.com with a description of the issue and what you would like us to do. We will do the same for you. If we cannot resolve it within 60 days, either of us may proceed as described below.
Binding arbitration
If we cannot resolve a dispute informally, you and ALLIN ASSISTANCE LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator's decision is final and may be entered as a judgment in any court with jurisdiction.
Arbitration will take place in Miami-Dade County, Florida, or, at your election, by telephone, by video, through written submissions only, or in the county where you live. We will pay the arbitration filing and administration fees that exceed what a court filing would cost, for claims under ten thousand US dollars, unless the arbitrator finds your claim frivolous.
Class action waiver
You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class proceeding. Except for claims for public injunctive relief, which are covered below, if this class action waiver is found unenforceable as to a particular claim, then this entire arbitration section does not apply to that claim, and that claim will proceed in court.
Public injunctive relief
Nothing in this section takes away your right to seek public injunctive relief, meaning an order whose main purpose is to stop unlawful practices that affect the general public, and the arbitrator has the power to award that relief in your individual arbitration. If a court holds that a claim for public injunctive relief cannot be waived or cannot be decided in arbitration under the law that applies to it, then that claim alone comes out of arbitration. It is paused until every other claim between us has been finally decided in arbitration, and after that it may be brought in a court with jurisdiction. Taking that one claim out of arbitration does not affect the rest of this section 24, and the class action waiver continues to apply to every other claim.
What is not covered
- Either of us may bring an individual claim in small claims court, if it qualifies.
- Either of us may seek injunctive relief in court to protect intellectual property rights or to stop unauthorised access to the Service.
- Nothing here prevents you from reporting a concern to a government agency or regulator.
Who decides these questions
The arbitrator, not a court, decides questions about the meaning, scope, applicability, or enforceability of this section 24, and whether a particular dispute has to go to arbitration. Two things stay with the court: whether the class action waiver above can be enforced, and whether you and we ever agreed to arbitrate in the first place. Nothing in this paragraph stops either of us from using the small claims court or from asking a court for the injunctive relief described above.
If part of this section cannot be enforced
If any part of this section 24, other than the class action waiver, is held unenforceable, that part is removed and the rest of this section 24 still applies, so the dispute is still resolved in arbitration. The class action waiver is handled as described above.
Your right to opt out
You can opt out of this arbitration agreement. Email admin@allinquit.com with the subject line "Arbitration Opt Out", including your name and the email address on your account, within 30 days of first accepting these Terms. Opting out costs you nothing, changes nothing else about your account, and means disputes go to court instead.
Consumers outside the United States
If you are a consumer resident in the United Kingdom, the European Economic Area, or anywhere else whose law does not permit these provisions, this section does not apply to you to the extent it conflicts with your mandatory local law. You keep the right to bring proceedings in the courts of your country of residence and to rely on the consumer protections available to you there. EU residents may also use the European Commission's online dispute resolution platform.
25. Termination
You can stop using the Service at any time, and you can delete your account from inside the app whenever you choose.
We may suspend, restrict, or terminate your access if you materially breach these Terms, if we are legally required to, or if we discontinue the Service. Where it is reasonable to do so we will give you notice first, and where we discontinue the Service we will give you a fair opportunity to retrieve your data.
If we terminate your access without cause while you have an active paid period, refunds follow the Subscription Terms and the policies of your app store.
Sections that by their nature should survive termination, including your content licence wind down, intellectual property, disclaimers, limitation of liability, indemnification, disputes, and governing law, survive it.
26. Changes to the app
We may add, change, or remove features, adjust how something works, or discontinue part of the Service, at any time and subject to applicable law. Where a change materially reduces what the Service does for you, and especially where you are paying for it, we will give you reasonable notice.
27. Changes to these terms
We may update these Terms as the Service evolves. If a change is material, we will give you reasonable advance notice, in the app or by email if you have an account. The updated Terms apply from their effective date, and continuing to use the Service after that date means you accept them. If you do not accept a change, stop using the Service and, if you wish, delete your account. Changes to section 24 will not apply retroactively to a dispute we already knew about.
28. Corporate transactions
If ALLIN ASSISTANCE LLC goes through a merger, acquisition, financing, restructuring, insolvency, or sale of assets, information connected with your account may transfer to the successor as part of that transaction. Any such party will be required to handle personal information in line with our Privacy Policy, or to give you notice of any material change, as the law requires. We will tell you before a transfer like that takes effect, and deleting your account remains available to you.
29. Export compliance
ALLiN is subject to United States trade law. You agree not to take the app, or anything technical underlying it, into a country or into the hands of a person that US export controls, sanctions programmes, or embargo rules put off limits, and not to use it for any purpose those rules forbid. If you are unsure whether a restriction reaches where you are, check before you travel with it.
30. Governing law
These Terms are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict of law rules. Where section 24 does not apply, disputes will be brought in the state or federal courts located in Miami-Dade County, Florida, and you and we consent to that jurisdiction.
If mandatory consumer protection law in your country of residence gives you the right to a different governing law or venue, that law applies and nothing here takes it away.
31. Entire agreement
- Entire agreement. These Terms, with the Privacy Policy and the Subscription Terms, are the whole agreement between us about the Service, and they replace anything said about it elsewhere.
- Severability. If any provision is held unenforceable, the rest stays in force and the unenforceable part is limited to the minimum extent necessary.
- No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.
- Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a transaction described in section 28, and your rights are unaffected.
- Force majeure. Neither of us is liable for a failure caused by something genuinely outside our reasonable control.
- Notices. We may contact you in the app or at the email address on your account. You can reach us at admin@allinquit.com.
- Language. These Terms are written in English, and the English version governs.
32. Contact
Questions about these Terms are welcome, and a real person reads them.
- Email: admin@allinquit.com
- Or reach us through the Support page.
Legal entity: ALLIN ASSISTANCE LLC, 16400 Collins Ave, Sunny Isles Beach, FL 33160.
Related documents: Privacy Policy, Subscription Terms and our Consumer Health Data Privacy Policy. They form part of this agreement.